Civictrack.com

System that helps those in government serving the general public the ability to organize and prioritize matters that arise through to resolutions

Problem

Office staff in government offices tasked with assisting constituents have long been challenged with the wide variety of concerns and keeping track of priority issues over a extended period of time while it can come to a resolution.

Approach

Celerity One's team worked with the business owners to understand the day-to-day efforts of the office staff as they strive to resolve matters brought to their attention.

Solution

Develop a SaaS Web-based Platform delivering complex case-management tools in an elegant, easy-to-navigate interface. Allowing administrative staff access key files, keep resident issues that need their attention and also keep track correspondence and documents on all files current and past.